Privacy Policy

Khelo BD Privacy Policy – Your Data Is Safe with Us

We believe transparency is the foundation of trust. This policy explains in full detail how Khelo BD collects, uses, and protects your personal information.

Last Updated: January 1, 2026
SSL Encryption

256-Bit Protection

No Data Sales

Not to Third Parties

GDPR Compliant

International Standards

Audited Security

Regular Audits

How Khelo BD Protects Your Privacy

A quick overview of the key pillars of our privacy policy.

Encrypted Data Storage

All your personal and financial data is stored on secure servers protected by industry-standard encryption. Access is strictly limited to authorised personnel only.

Your Data, Your Control

At Khelo BD, you decide how much of your data we hold. You can update your profile, request data deletion, or close your account at any time.

Your Data is Never Sold

We do not sell your personal information to advertisers or any third parties. Your name, address, phone number — none of it ever leaves us.

Adhering to International Standards

Khelo BD's privacy policy is built in accordance with GDPR and international data protection standards. We participate in regular third-party audits.

Spam-Free Communication

We only send essential updates and promotional messages. You can unsubscribe at any time. Flooding your inbox with spam goes against our principles.

Time-Bound Retention

We do not retain your data beyond the period for which it is needed. Once an account is closed and the applicable legal retention period has passed, all personal data is permanently deleted.


01 Introduction & Scope

Welcome to Khelo BD (https://khelobd.bet). We understand that your Privacy how important it is. This Privacy Policy has been written in plain, clear English — so you can fully understand what we do and do not do with your information.

By using the Khelo BD website or mobile app, you agree to this privacy policy. If anything is unclear or you have questions, please Help Centre for assistance.

We may update this policy at any time. For significant changes, we will notify you via your registered email or through an in-platform notification. Always check the "Last Updated" date at the top of the page.

In brief: Khelo BD keeps your personal data fully secure, never sells it to third parties, and gives you complete control over your information at any time.

02 What Information We Collect

Khelo BD collects certain information to deliver its services. We only ask for what is necessary – nothing more.

Data Type Example Purpose of Collection
Identity Information Name, date of birth, national ID number KYC Verification & Legal Obligations
Contact Information Mobile number, email address Account, Contact & Support
Financial Information Payment methods, transaction history Deposit & Withdrawal Processing
Usage Data Betting history, preferred sports Service Improvement & Personalised Offers
Technical Information IP address, device information, log data Security & Fraud Prevention

We collect this information in three ways: (1) directly from you during registration or use, (2) automatically via cookies and tracking technologies, and (3) through authorised third parties for KYC verification.

03 How We Use Your Data

Khelo BD your Privacy Always committed to your protection. Your information is used solely for the following purposes:

  • To create, manage, and secure your account.
  • To process deposits, withdrawals, and other financial transactions.
  • To provide betting, lottery, and other gaming services.
  • To provide customer support and respond to your queries.
  • To create personalized bonuses and offers tailored to your preferences.
  • To prevent fraud, money laundering, and other unlawful activities.
  • To meet legal and regulatory obligations.
  • To improve platform performance and user experience.

We never sell your information to advertisers, data brokers, or any other third parties.

04 When & With Whom Your Data Is Shared

Khelo BD strictly Privacy Protects your data. However, in certain limited circumstances, sharing your information may be necessary:

  • Payment Processors: Necessary information is shared with bKash, Nagad, and similar services to process transactions.
  • Identity Verifier: With licensed verification agencies to complete KYC.
  • Law Enforcement Agencies: In cases involving a court order or legitimate legal claim.
  • Regulatory Authorities: To regulatory authorities as required under licensing conditions.
  • Company Restructuring: In the event of a business merger or acquisition, subject to continued data protection.

Every third party we work with is required to uphold privacy standards equivalent to our own. Data is never shared with any party unless a formal agreement is in place.

05 Cookies & Tracking Technologies

Khelo BD uses cookies and similar technologies on its website to enhance your experience. Cookies are small text files stored on your device.

  • Essential Cookies: Required to maintain login sessions and security. Disabling these may prevent the site from functioning properly.
  • Functional Cookies: Remembers your language preferences and settings.
  • Analytics Cookies: Used to understand and improve how the site is used.
  • Marketing Cookies: To show you relevant offers based on your preferences.

You can disable non-essential cookies at any time through your browser settings. Please note that doing so may limit certain features.

Khelo BD does not use any third-party advertising trackers. Our tracking is solely for the purpose of improving our services.

06 Data Protection Measures

We use industry-leading technology and practices to keep your data safe. Khelo BD's security infrastructure works around the clock to ensure your Privacy Always remains intact.

  • SSL/TLS Encryption: All communication between your browser and our servers is encrypted with 256-bit encryption.
  • Data Encryption: All sensitive data is stored in encrypted format.
  • Two-Factor Authentication: The option to enable 2FA for added account security.
  • Regular Security Audits: Third-party experts regularly audit our systems.
  • Restricted Access: Only authorised personnel have access to your data.
  • Fraud Detection: Our automated systems detect suspicious activity.

In the event of a data breach, we will notify affected users and the relevant authorities within 72 hours.

07 Your Data Rights

As a Khelo BD user, you have certain fundamental rights over your own data. We respect these rights at all times:

Right of Access

The right to know what information we hold about you.

Right to Rectification

The right to correct inaccurate or outdated information.

Right to Erasure

Requesting the deletion of your data under certain conditions.

Restricting Processing

The right to restrict data processing in certain circumstances.

Data Portability

The right to receive your data in a readable format.

Right to Object

Objecting to the use of your data for specific purposes.

To exercise these rights, please contact our Help Center Contact us. We will respond to your request within 30 days.

08 Data Retention Period

We do not retain your data indefinitely. A specific retention period is defined for each category of information:

  • Account Information: For the duration of active account use and up to 5 years after closure (as required by law).
  • Financial Transaction Records: Up to 7 years in accordance with financial regulatory requirements.
  • KYC Documents: Up to 5 years after account closure.
  • Communication Logs: Customer support conversations are retained for up to 2 years.
  • Technical Logs: Up to 1 year for security purposes.

Once the retention period expires, data is securely deleted or anonymised. If a legal obligation requires extended retention, you will be notified accordingly.

09 Child Protection Policy

Khelo BD is a platform exclusively for adults. We do not collect or store data from anyone under the age of 18.

Age is verified at the time of registration. If it is ever found that a minor has opened an account, that account will be immediately closed and all collected data will be permanently deleted.

If you become aware that a minor is using Khelo BD, please notify us immediately.

10 Contact & Complaints

This Privacy Policy If you have any questions, concerns, or requests regarding this, please get in touch with us. Our Data Protection team is ready to address all your queries.

  • Email: privacy@khelobd.bet
  • Live Chat: Click the chat button on the right side of the website
  • Help Center: Help Centre Page Visit

We typically respond within 48 hours. Complex requests may take up to 30 days. If you are not satisfied with our response, you have the right to file a complaint with the Bangladesh Telecommunication Regulatory Commission (BTRC).

Your Privacy Is our highest priority. Don't hesitate to reach out whenever you need us — we're always here for you.

11 Privacy Policy Details

Khelo BD's Privacy Policy This is more than a legal document — it is the foundation of our relationship with you. We believe that trust on a betting platform is built through transparency. When you register with Khelo BD, you are not just opening an account — you are entering into a relationship built on trust.

In Bangladesh's digital landscape, personal data security is a serious concern. Many online platforms sell user data or use it without consent. Khelo BD takes a firm stand against this practice. Our Privacy Policy Ensures that your data is used solely for your benefit — to improve your experience, keep your account secure, and deliver the best possible service.

Our technical team continuously works to strengthen our security infrastructure. Firewalls, intrusion detection systems, and regular penetration testing are all part of our defense. But technology alone isn't enough – awareness matters too. That's why we urge you: never share your password with anyone, avoid clicking on unfamiliar links, and contact us immediately if you notice any suspicious activity.

Khelo BD believes that building a fair and secure digital environment is a shared responsibility. We're doing our part – now it's your turn to manage your information mindfully. Our Help Center You'll find many more digital safety tips here. And if you have any questions, our Bengali-speaking support team is available 24/7, every day of the week.

Safe & Trusted

Your data is protected — play with confidence!

Your privacy is fully protected. Join Khelo BD today and enjoy Bangladesh's best betting experience.

By registering, you agree to our Privacy Policy and Terms & Conditions.

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